Delivery delays due to the postal service2020-06-28
It has become quite clear that the postal services are significantly slowed down by COVID-19. Unfortunately there is nothing we can do about that. If possible, please wait at least 1 month before worrying and contacting us. Thanks in advance for your patience and understanding.
While we ship all orders as soon as we can, we must rely on the postal service for the essential task of delivering them to their final destination. Unfortunately, there are delays at Canada Post. Apparently their work conditions are difficult (employees must work 6ft apart in facilities not designed for this, etc) and there are a lot more packages to handle than before, since more people are buying online now. A similar situation is probably present in many other countries as well.