Support & Downloads
- General store FAQ: Answers to common questions about shipping and store policies.
Product manualsFor specific product manuals, please visit the product page and open the Links & Downloads tab. Note that many products do not have a manual yet so please contact us with any question you might have.
Classic Controller High Resolution Mode
A short presentation on the Classic Controller High Resolution Mode our adapters use to provide finer control.
Short article about the raphnet advXarch technology used by
our most performant adapters.
Testing USB adapters and controllers
The intent of this page is to show how to test if an adapter is working properly at the operating system level. Useful for troubleshooting when the controller is not working. (Is it the game? The adapter? The controller? Or Xinput's fault?)
Using raphnet-tech adapters with RetroArch
This page demonstrates how raphnet controller adapters can be used with RetroArch.
Using raphnet-tech adapters with Mupen64Plus FZ
In most cases, the controller profiles built into the emulator will just work. But it appears that on some devices they don't. If you are in this situation, you must configure the buttons manually. This is a short page to explain how to do this.
Guides and utilities for specific products or systems
PSX memory card operations
How to use the memory card read/write functionality offered by our PSX to USB adapter:
- Backup/restore memory card content
- Write downloaded saves to a memory card
- Exchange saves between the real console and emulators
N64 controller to Wiimote adapter FAQ
A few common questions/issues with answers concerning our N64 controller to Wiimote adapters.
Using raphnet-tech adapters on RetroPie
A short page to help with common issues (and solutions!) involving RetroPie and raphnet-tech multiplayer adapters.
Gamecube controller to N64 adapter guide
Use, customization and maintenance:
- Mapping generator
- Configuration guide (button sequences/menu navigation)
- Firmware upgrade procedure.
Gamecube/N64 to USB adapters (external link)
A page explaining how to configure and use the old (V2) N64 to USB, Gamecube to USB and N64/Gamecube to USB adapters.
Instructions for the SNES controller to parallel port adapter
Drivers and installation instructions under various operating systems.
Contact supportFor all technical support enquiries, feel free to contact us at the following address:
Technical support: email@example.com
Note: Our response time varies, please allow a few days.
If you are not receiving any notifications from us, and do not receive an answer after contacting us, please check your SPAM folder and make sure your email/google account is not over quota (i.e. full). (For gmail/google, see this page for more information)